OFFICIAL DOCUMENT

Rich 1998 Privacy Policy – Malaysian Player Data Protection

Rich 1998 takes every player's privacy seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a user of our online betting platform.

Last Updated: 1 January 2026
256-bit
SSL Encryption
0
Data Sales
24/7
Security Monitoring
PDPA
Malaysia Compliance
100%
Secure Data
OUR COMMITMENT

Rich 1998's Six Core Privacy Protection Principles

We build trust through actions, not just words. These are the six core principles behind how Rich 1998 manage your data.

Advanced Data Encryption

All your personal data and financial transactions at Rich 1998 is protected with 256-bit SSL encryption technology, meaning your information cannot be intercepted or read by any third party during data transmission.

Strict Access Controls

Your data at Rich 1998 is accessible only by staff with specific authorisation and a legitimate operational need. All access is logged and continuously monitored to detect any unusual or suspicious activity.

No Sale of Data to Third Parties

Rich 1998 has never and will never sell, rent, or disclose your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you place in us.

Compliance with Malaysia's PDPA

Rich 1998 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection, processing and storage practices adhere to the legal requirements set by the Malaysian Communications and Multimedia Commission (MCMC).

No Excessive Tracking Policy

Rich 1998 only collects data that is strictly necessary for platform operations. We do not gather excessive or irrelevant personal information. The principle of "minimum necessary data" guides every step of our data collection process.

Data Breach Notification

In the event of any security incident affecting your data, Rich 1998 will notify you within 72 hours of an incident being confirmed. We believe transparency is the foundation of trust between a platform and its users.

SECTION 1

Introduction & Scope of the rich 1998 Privacy Policy

Welcome to the Privacy Policy page Rich 1998. This document explains in detail how the online betting platform Rich 1998 collect, process, store and protect your personal information as a registered user in Malaysia.

Rich 1998 is fully committed to protecting the privacy of every Malaysian player at all times. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations enforced by Malaysian authorities. This Privacy Policy applies to all users who access the website, mobile app, or any digital service offered by Rich 1998.

By registering an account or using the platform Rich 1998, you are deemed to have read, understood and agreed to all terms contained in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform Rich 1998 and contact our support team for further assistance.

Privacy Policy in Bahasa Malaysia

Privacy Policy Rich 1998 has been written entirely in Bahasa Melayu to help Malaysian players understand their rights clearly. If you have any questions, do not hesitate to contact our support team.

SECTION 2

Types of Personal Data Collected by Rich 1998

Rich 1998 collects several categories of personal information from our users to ensure the platform runs smoothly and securely. All data is collected with your consent and used solely for the purposes stated in this Privacy Policy.

Data Category Specific Information Purpose of Collection
Personal Identity Full name, identity card number (MyKad), date of birth Identity verification & KYC compliance
Contact Information Malaysian phone number, email address, residential address Account communications & notification delivery
Financial Data Bank account number, bank name, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, operating system, web browser Account security & fraud detection
Activity Data Betting history, games played, session duration Responsible gambling compliance
Cookie Data Session cookies, preference cookies, analytics cookies Enhanced user experience
Minimum Data Collection

Rich 1998 only collects data that is strictly necessary to provide our services. We do not request sensitive information such as passport numbers except where required for identity verification under compliance regulations.

SECTION 3

How Rich 1998 Uses Your Data

Personal data collected by Rich 1998 is used responsibly and only for legitimate purposes. We do not use your data for anything beyond the scope outlined below. All data usage is grounded in a valid legal basis under Malaysia's PDPA.

  • Account Management: Creating, verifying and managing your account Rich 1998 including secure login processes and password resets.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost and ShopeePay, as well as withdrawals to your Malaysian bank account.
  • Fraud Prevention: Identifying and investigating suspicious activity, money laundering or misuse of the platform Rich 1998.
  • Service Communications: Sends important account notifications, selected promotions and service terms updates Rich 1998.
  • Legal Compliance: Meeting the reporting and audit requirements set by Malaysian authorities, including Bank Negara Malaysia.
  • Platform Improvement: Analysing usage patterns in aggregate (not at an individual level) to improve the betting experience at Rich 1998.
  • Responsible Gambling: Monitoring betting patterns to identify players who may benefit from responsible gaming support.
SECTION 4

Data Sharing With Third Parties

Rich 1998 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information with specific parties to ensure smooth platform operations and comply with legal requirements.

All third parties working with Rich 1998 are required to sign a strict data protection agreement and adhere to the same security standards we apply internally.

Payment Processors

Transaction information is shared with licensed payment processors in Malaysia — such as the FPX gateway, eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay), and relevant local banks — solely for the purpose of processing your deposits and withdrawals.

Regulatory Authorities

In certain circumstances, Rich 1998 is legally required to disclose certain information to Malaysian authorities, including Bank Negara Malaysia, the Royal Malaysia Police (PDRM), or judicial bodies upon receipt of a valid court order.

Technical Service Providers

Technical infrastructure providers such as cloud computing services, cybersecurity analytics and customer support platforms may have limited access to your technical data within the scope of their service contracts.

Game Providers

For games such as live blackjack, poker and slots provided by licensed third-party suppliers, minimal game session information may be shared to ensure game integrity and winnings verification.

What We Don't Do

Rich 1998 never sells your data to marketing companies, does not share your information with competing betting platforms, and does not use your data for purposes unrelated to the operation of our platform.

SECTION 5

Use of Cookies & Tracking Technologies

Platform Rich 1998 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand general usage patterns. Cookies are small text files stored on your device when you visit the website Rich 1998.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the platform Rich 1998 and your overall betting experience.

Essential Cookies

Required for core platform functions such as secure login and session management. Cannot be disabled.

Analytics Cookies

Helps us understand how players use the platform Rich 1998 for continuous improvement.

Preference Cookies

Saves your preferences such as language, theme and display settings for future sessions.

Marketing Cookies

Used to display promotions Rich 1998 that is relevant. This can be disabled through your account settings.

SECTION 6

Data Storage & Security Measures

Your personal data at Rich 1998 is stored on protected servers housed in data centres that meet international security standards. All data is encrypted at rest and in transit using AES-256 and SSL/TLS 256-bit encryption technology.

Rich 1998 retains your personal data for as long as necessary to fulfil the original purpose of collection, or as required by Malaysian law. Generally, active account data is retained for the duration the account remains active, while data from closed accounts is kept for a minimum of 7 years for legal compliance and financial audit purposes.

  • End-to-End Encryption: All communications between your device and our servers Rich 1998 is fully encrypted using the latest SSL/TLS protocols.
  • Two-Factor Authentication (2FA): Rich 1998 provides a two-factor authentication option to protect your account from unauthorised access.
  • 24/7 Monitoring: Cybersecurity team Rich 1998 monitor our systems around the clock to detect and respond to any security threats.
  • Regular Backups: Your data is regularly backed up to a secure, separate location to ensure service continuity in the event of any emergency.
  • Security Audit: Rich 1998 conducts regular internal and external security audits to ensure our data protection standards remain current.
SECTION 7

Your Privacy Rights as a Rich 1998 User

As a user Rich 1998 and a Malaysian citizen or resident, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). Rich 1998 fully respects these rights and provides straightforward mechanisms for you to exercise them.

Right of Access

You have the right to request a copy of all personal data held by Rich 1998 about you at any time.

Right to Rectification

If your data is inaccurate or out of date, you may request Rich 1998 to correct or update that information.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from Rich 1998 subject to legal compliance requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances by Rich 1998.

Right to Restrict Processing

You may request Rich 1998 restrict the processing of your data for a specified period — for example, while a complaint investigation is ongoing.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider of your choice.

How to Exercise Your Rights

To exercise any of the above rights, contact the privacy team at Rich 1998 via email at support@rich1998.com. We will respond within 30 business days from the date your request is received.

SECTION 8

Child Protection & Age Restrictions

Rich 1998 takes child protection in the online environment seriously. The betting platform Rich 1998 is strictly limited to individuals aged 18 and above. We do not knowingly collect, process or store any personal data from individuals under the age of 18.

During the account registration process Rich 1998, you are required to confirm that you are 18 years of age or older. We also conduct age verification through our identity verification (KYC) process using a valid Malaysian identity card (MyKad). If we find that an account has been registered by a minor, the account will be suspended immediately and all balances will be returned to their original source.

Report an Underage Account

If you suspect someone under the age of 18 is using the platform Rich 1998, please contact us immediately at support@rich1998.com. We will investigate and take immediate action.

SECTION 9

Privacy Policy Changes & Updates

Rich 1998 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or improvements in how we handle users' personal data.

Each time a material change is made to this Privacy Policy, Rich 1998 will notify you via in-platform notifications, an email to your registered address, or a prominent notice on our website. The "Last Updated" date at the top of this document will always be refreshed to reflect the current version.

Continued use of the platform Rich 1998 following any changes to the Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

Change Notifications

For significant changes, Rich 1998 will provide at least 14 days' notice before any changes take effect, except where required by law to act more promptly.

SECTION 10

Contact the Rich 1998 Privacy Team

If you have any questions, concerns or complaints regarding the Privacy Policy Rich 1998 or how we handle your personal data, please do not hesitate to contact us. Our privacy team is always ready to assist you.

Official Email
support@rich1998.com
Live Chat
Available 24/7
Response Time
Within 30 Days
SAFE & TRUSTED PLATFORM

Join Rich 1998 – Your Privacy, Fully Protected

Enjoy a secure football, Blackjack, poker and virtual sports betting experience in Malaysia. Your personal data is protected with the latest encryption technology and full PDPA compliance.

Touch 'n Go eWallet GrabPay DuitNow FPX Boost ShopeePay
Bahasa Melayu